2 /5 Wj Kane: Dr. Putney gets a "5" for "Orthopedics," her judgement and clinical decsion-making were sound. She gets a "1" for "And Sports Medicine." She seemed uncomfortable and out of her element when I asked sport-specific questions, and responded by being dismissive. Near the end of the visit I said I had another question and she responded "OK, one." Yes, she explicitly limited me to one.
In the digital 21st century getting medical records should be as easy as visiting a digital portal, but this office has a cumbersome request/mail process.
Lastly, I was supposed to get a phone call to schedule a follow-up procedure. Two weeks later, still no call. I called them twice, was on robo-hold for 8 minutes both times, then robo-routed to a voice mail system. Still no call back.
Would any of this have been different if they knew I was an HCA colleague? It shouldnt.