Midway Specialty Care Center - Port St. Lucie, Moti Ramgopal MD FACP FIDSA - Port St. Lucie (FL)

3 /5 B: If youre coming for prep / gay health stuff, Lauren Leeflang is very good. Very knowledgeable and understanding. Edit: Took one star off cause havent had the best experience with blood draws. The only times ive ever been missed has been here (2 times, last time they tried twice). Though you can go somewhere else like quest or a local hospital to get blood drawn if you run into a similar experience. - Took another star off because getting a hold of them is difficult. Its been proving to be quite frustrating as someone who gets there labs done outside this office.

4 /5 DONALD SPINA: I tried to get a refill on my antibiotics and was told the doctor needed to do an authorization. I told whom ever answered the phone i currently dont have insurance due to a change of jobs and need my pills to avoid getting Myrsa again. She couldnt care less. Ill drive cross country to a new infectious disease doctor before going back. I knew I was in trouble when the machine says listen as the message has changed. Then says hit 1. That was it. LMA I finally received my insurance and went to see Dr. Collins. I was very impressed on how polite and helpful the staff was.

1 /5 Dave Butcher: I saw Dr. Ramgopal in HCA Florida St. Lucie Medical Center back in 2022 when I had Covid and ESBL (caused by e coli bug in the lungs). First thing Dr. Ramgopal did was tell me I had to get rid of my fur babies. This is not happening.The other doctors figured out what was going on and it involved an issue when sleeping. So I have been in a hospital bed ever since. Fast forward to February of this year and I was once again in the hospital for a Perineal Abscess that turned out to be Staph infection. Saw his nurse practitioner in the hospital and was referred to his practice for follow up and this is where things get bad. I have had my primary care send the referral over to his office at least five times, his office staff told the office Manager of Wellmed Fort Pierce that they had it and would look it over and then call me back to make an appointment. That was almost three weeks ago and they still have not called to set up an appointment. Matter of a fact they told me yesterday that they did not have my referral and this is after the office manager at Dr. Dawkins office personally sent the referral. I do not know what games they are playing but I have been trying to get into their office since March of 2024 and now it is June and I still cannot even get them to acknowledge that I have a referral in their office. I guess they are too busy to handle something like a staph infection or other issue.

5 /5 Matthew Schulman: I have no idea why the negative reviews below. This is hands down one of the best offices I’ve been to and I deal with a lot of doctors offices due to some illnesses. Dr. London who I have seen since September is FANTASTIC takes the time to explain things and talk to you like a normal person not just a number. Jacob on the office staff always get back to you with in an hour when he has to reach out to a doctor for an answer to a question I have had. It’s a delight dealing with Dr. London and her staff.

2 /5 Mike Hodge: Dr.Collins was fantastic, took the time to listen and explain everything. My complaint is with the follow up from his staff. I was called and told what I needed to do, I said ok and within 5 minutes I called back and it went to voice mail. I asked for a call back. A week later I had not received that call so I call back and again went to voice mail. I repeated the the need to talk to them and asked for a call back. 3 days after that I called again during their office hours but got their answering service. I again left a message for them to call. The next week I got a call from a different office, I explained what I was messing to talk to the office and she said she couldnt help me but gave me a phone number of someone who could. I called and talked to Donna, again I went through my need and she said she wasnt the right person but would find out and call me back. That was 3 weeks ago and I still havent had a call from anyone. Kind of makes you feel like patients arent really that important. Again Dr Collins gets 5 stars, the staff, very low rating.