4 /5 Sponge Bob: We visited Executive Automotive in February 2024. It was our first and as of this time, our only experience with them. Executive is different than a lot of shops in that they perform auto body, as well as your typical mechanical work. We used them for routine maintenance to replace normal wear items. So I am not commenting on anything pertaining to auto body or such, since we did not visit for that. This review is limited to our experience with mechanical work.
I will start off and say that I went back and forth over four or five stars. I normally only give five stars for outstanding service and such, above and beyond the good and normal. Executive wasnt perfect, but really good. So I really would give them 4.5 stars. But even the things I felt kept them off 5 stars were nothing major.
Our first impression pulling in is a property and main building that was nice, but really didnt match the name Executive. The name makes me think too fancy. Thankfully, Executive wasnt real fancy. But it was decent.
Although they really need to replace the nice American flag they fly out front. It breaks my heart to see the flag flying in less than perfect condition. The building seemed nice enough inside. Although the way it was set up leads me to believe that renovations may be going on.
The folks we interacted with were very nice and friendly. That was probably the best part of our visit. They have a decent waiting area for folks like us, who choose to wait for minor repairs. There is a television and comfortable furniture. There is a table also if you so choose. Plus there is coffee provided. There is also two vending machines. One being unplugged and not in service during our visit. The working machine was a soda machine or such. We didnt buy anything from it, so Im not sure what the offerings are. Of course there are restrooms.
Now for the important part, the actual work. This type of work can be reasonable to down right expensive, depending on the place and folks different opinions. Executive is no different. Their prices could be considered reasonable or high, depending on your knowledge, experience and of course, ones opinion. What I will say is that the work was performed in a fairly reasonable amount of time. The staff had good communication and of course were very friendly the whole time. And at this point, I have not detected anything out of the ordinary to question the work.
As such, at this point, I found Executive to be a good experience. Although I didnt find everything perfect and held back the five stars just a bit. I found them to be a place that I would recommend and would return to myself, should the need arise. They were nice folks, who made our visit as comfortable as they could, while we were there.
