2 /5 Steven Bassen: Update 2: My C pillar developed cracks in the sheet metal and I had water intrusion in my trunk. I had another shop fix it. The owner did the right thing and was helpful in getting it paid for.
Update 1: My insurance denied the supplemental but the shop is making things right.
Overall, the repair was done decently, however they missed a few things such as a missing fender liner plug, primer overspray on the trunk, gunk on the bumper reflector, and scuffs on the taillight. Not a huge deal by themselves and theyve agreed to fix those issues.
BUT BEWARE: They had to remove my back glass and side glass and they damaged them both and also put a large scratch in the paint along the trunk lid during the process of removing the glass. They also severely cut up a window seal in the process. My rear defroster also isnt working right anymore. When asked about those issues their response was their glass guy said "it is impossible to remove glass without damaging them. If I want them fixed, I need to tell my insurance I am unhappy with the repair and ask for a supplemental claim to replace both pieces of glass." So now Im waiting for my insurance to get back to me.
So, if youre getting your vehicle repaired here, know that if they remove any glass, it will get damaged and reinstalled. And insurance doesnt cover tint so you will have to pay for that out of pocket.
