Main Street Automotive - Crestview (FL)

1 /5 Eathan S: I brought my vehicle here because I had an engine code for a cylinder misfire, they told me they would do a “thorough” diagnosis and determined it was a loose connection. Then proceeded to clear the code. I’m assuming they went for a test drive and the code did not come back immediately. So they called me and told me my vehicle was ready to pick up and only charged me $120. Which is a fair price for the diagnosis & “work performed”. But the next day the code came back and I asked them to fix the actual problem hoping they would acknowledge they never fixed it the first place and put the $120 I already spent towards the next bill. However they declined so I did my own diagnosing, determined where the misfire was, changed the spark plug which actually fixed the problem. I did all this after working a 12/hr shift, me working long hours is the reason I brought it to them in the first place because I just did not have the time. I know $120 is not a ton of money but it certainly was not put to good use. I think a little fairness could have went a long way in this situation.

5 /5 Angel Wagner: Jared was very professional took care of what i needed exactly and charged accordingly Highly recommend them Fixed my Ford right up

2 /5 Cassie Lightfritz: Brought my vehicle in to have the air conditioner fixed, and was quoted over $3,000. They said it would take almost a week and claimed a necessary part was on national backorder. Thankfully, I got a second opinion two of the parts didn’t need to be replaced, there were no backordered parts, and the total cost is now over $1,000 less and done in two days.

5 /5 Bianca Travieso: We’ve been using them for our Chevy express work van that we drive many many miles daily. Customer service is top tier always! And it’s so so affordable. Everyone is honest and very sweet. Couldn’t recommend them enough ❤️❤️

5 /5 Jared Stradtman: Great Service, very fair pricing and very friendly! They scheduled me in for an Alternator job at last minute and all is well with the wife and her Van. Happy Wife happy life!!! Thanks for bailing me out Jared!!