1 /5 Vannessa K: Had a new starter installed and car still wouldn’t work. So we called Marc who quoted a $125 diagnostic fee. Sure no problem! He calls after looking at it and says oh bad starter. He was already told starter is brand new. So we get the oh could have been a bad starter it happens. Then he charged about $400 to take out the starter to install a new one (that $400 doesn’t include the cost of a new starter). Well starter was actually still good so he put it back on. Then he decided after that to check voltage and then goes oh you just need a new battery. Ended up costing over $700 for him to figure that out and install a battery! I personally feel we should not of had to pay for the starter to be taken out and put back in considering we told him it was new. We asked for a discount because voltage should have been checked before he just said oh bad starter and he refused. Seems he just does stuff to jack up the cost. Be very aware of this place and find somewhere else to go!!
