2 /5 Temwa Mzumara: I had the pleasure of seeing Dr. Wong who is absolutely AMAZING. She has a calm and reassuring presence and just made us feel cared for and that our child was safe. I feel so sad to give this hospital a low rating because Dr. Wong is just so amazing; however, one of the nurses (Shannon Nelson) was so horrible. Shannon had the worst bedside manner I think Ive ever witnessed. She had such an attitude and made us seem like we were an inconvenience to her. She was so short with us and just so rude... even with our newborn she was far from a nurturing presence. I brought it up with her and instead of apologizing she got defensive and argued that she was not being rude, though my husband and I had such a bad taste from her. Her body language, facial expressions, demeanor, and everything was just so rude she should not work pediatrics. Instead of calming and reassuring us as first time parents she had such a sick attitude that I do not want to go back, despite Dr. Wong being a phenomenal doctor. It is such a shame.