1 /5 NyAsia Baker: Appointment was at 11AM. They asked me to arrive 30 minutes early at 10:30 AM which I did and now theyve informed me that it will be 1:00pm before I even see the doctor. They placed me back in the waiting room. Please have your staff learn to schedule your patients accordingly and not overbook or double book.
When I asked the estimated wait time, I was told "shes busy!" I can clearly see that because youve scheduled 5-6 different patients for the same appointment time and only have one provider working.
Seems like are double and even triple booking for monetary reasons.
I could have scheduled a later appointment and gone to work, now I have to work out extra time off with my job. This is my first time here and I will be changing my PCP after this appointment. I will not be returning. Exam rooms could be cleaner as well.