1 /5 Vivian Lesende: I seriously dont know whats going on at this office. For whatever reason, they can never get my birth control refills right. Three months ago, I attempted to refill my prescription to find that it had been "cancelled" in Dr. Ebengers system, meaning it was cancelled at CVS as well. After having to wait until Monday to figure out what happened, I never got a proper explanation but they finally sent it. 90 days later, Im attempting to get my refill again, to find out that for whatever reason, they didnt send the correct number of refills and I have only one left. My insurance covers only 90 day prescriptions, so CVS is trying to charge me $156 for something that is $0 with insurance. Its Sunday so good freaking luck trying to get ahold of anybody that can do anything about it. As a gynecologist office should know, the efficacy of birth control is dependent on patient compliance with taking the pills everyday and on time. This is the second time in 6 months that Ive had to start a pack late because I didnt allow the sufficient number of days to account for the screw ups from this office. It should not be this difficult to send refills correctly and on time.