Pals Ocala Auto Repair - Ocala (FL)

4 /5 Jennifer Gray: A/c & spark plugs done. A little costly for just plugs... But I needed to get it done. However fantastic service, Ivan my tech. Chuck and his wife were very helpful and theyre very knowledged @ what theyre doing. Well be returning!! First time There so Im giving it a 4 as my experience grows with them more than likely I will change it to a 5 cause the environment and the welcoming was great. Very courteous people... honest, Thats hard to find everybody wants to rip everybody off nowadays. I appreciate honesty And communication. Recommended to go there to get your vehicle fixed they know what theyre doing. To my surprise Chuck Handed me the history of the Maintenance of the car. That was very helpful I didnt know there was a way of doing that. Thanks chuck

5 /5 Chris Candreva: The folks at Pals were great to work with! Our daughter had a trip and fall (clumsy like me, tripped over her own feet). It was no fault to anyone at all, just simply a kid being a kid, but yet they were supper attentive to her, bringing us ice packs, ice pops, band aids, etc. they were very worried about her, and that showed us the good type of people they truly were. they got our car right in, diagnosed and gave us an estimate and explained in detail everything that needed to be done. They had our car back to us the very next day, working great. I felt the price was very fair for the market, especially with the amount of work that needed to be done. Very stand up business, no BS, and gets the job done! Will be our new go to auto repair facility. You can’t go wrong with taking your vehicle here. Thanks again!!

1 /5 Ann Woodworth: My truck was acting like the brakes were stuck when I tried to turn sharp right or left forward or in reverse. I had it towed to Pal’s as they were nearby. They told me the calipers were hung up and replaced the brakes and rotors. However, the truck was accidentally put into 4 wheel drive and when taken out of 4 wheel drive it functioned just fine. This was my husband’s truck and I had little experience with it until his recent passing from Covid. I had never used 4 wheel drive and was unfamiliar with it.AN HONEST GARAGE WOULD HAVE TOLD ME THE PROBLEM WAS THAT IT WAS IN 4 WHEEL DRIVE BUT PAL’S FALSELY TOLD ME THAT THE CALIPERS WERE LOCKED UP AND THAT THE BRAKES NEEDED TO BE REPLACED. Before it was towed, I called my brother who told me to feel the wheels for heat but they were cool. If the calipers had been locked up the wheels would’ve been very hot. Pal’s Automotive took advantage of me because I am not familiar with the truck and knowingly made me believe it needed parts and labor that was unnecessary while aware that I recently lost my husband. How cruel!