2 /5 Krista Adams: I’ve been a patient at park dental for 5 years. I’ve always had great things to say about the staff and pretty good experiences. Even recommended a couple of people to this office. I recently had an experience that really bothered me. I had a filling crack in November and went to get it fixed. Everything was good for a while then about a week later, something felt off. I went in for an appointment a while later and told them I couldn’t eat on right side of my mouth because I was scared it was cracked again and it was hurting. They looked at it and took some pics. When the dentist came to talk to me, she looked at the pictures but never looked at the filling in my mouth. Said there was nothing wrong and we would wait to look at it again at my next appointment in 2 months. I was still feeling unsure because I could feel the filling lift when I flossed and feel it fall back into place when I bit down. But she’s the dentist so I trusted her. Came back today still not able to eat many foods on right side and they did x-rays. They immediately saw the cracked filling after x-rays. When the dentist came in, she said we were gonna have to fix it. I felt extremely upset that I was ignored the first time I went in explaining the pain and inability to eat. There was no apology or acknowledgment that more should have been done the first time I came in with the issue. I’m still shocked that a patient was complaining of pain and uncomfort and the dentist didn’t take the time to look herself. She even explained when I asked why she didn’t look that she didn’t need to because someone else already checked it. Obviously there was an issue and it was overlooked and ignored.
