1 /5 The Real Mook Scoop!: Ive never been so disrespected or disregarded in my entire life!!
The office manager Michelle was absolutely rude and an racist in every single sense of the word!!!
After making a phone call this morning 6/2/2016 to request and x-ray referral be sent to Saint Anthonys Hospital by my pcp doctor kerry Cadogan".
I was told by the young lady that answered the phone she would give the information I provided to her to the doctor as soon as she arrived.
At 2:30 I called back pondering why I have yet to receive a phone call from either the secretary or the doctor herself , I notice that the person on the other end was not the person I spoke to earlier.. I said to her the young lady that I spoke to earlier has all the information.
Her attitude changed immediately and she demanded that I tell her what was wrong with me,! As I begin to explain my situation she abruptly hung the phone up!!!
Well not noticing that she had disconnected I continued with my story when I noticed that the phone was disconnected I was shocked.
So I call back and ask did you hang up purposely she responded we here in this office dont have time for your attitude.
I said excuse me but I dont have an attitude I think you may have a problem with your personnel I am the patient... But before I could finish she hung the phone up again!!!
Now I do have an attitude! .. and Im going to my doctors office to find out what the problem is , after arriving at the doctors office and speaking to the young lady behind the glass she informed me that dr. Cadogan would not be in until the next day.
Ive them asked for the office manager I wanted to ask her why she hung the phone up on me without hearing my medical need?
Her attitude and facial expressions made me feel puzzled and disappointed , so I asked her is this how you handle yourself professionally on a daily basis? I went on to ask her for her credentials so I can file a claim. Her answer to me was if you dont like it Im going to call security!!!
"Typical racist answer. (If you dont like the way I speak to you..go to jail)"
I responded are you kidding me I look to the young lady in the window and ask is there anyway that you can just have dr. CADOGAN write the referral when shes available and Ill just go to the hospital.
The manager leaned into our conversation and told me that I was being discharged from that facility if I didnt like it I could file a complaint in 30 days. I choose to go straight to the Florida Board and ask how does a woman with her disposition end up in a job with that position?
I will be diligent in finding the answers to why office manager Michelle... is in the position she is and what will it take to have her discharged from that position,
this Facebook post is just the beginning,, this woman is rude, she displayed a racial overtones and should be FIRED! immediately
I only wish there was a zero star rating