5 /5 Austin Loveless: My first impression to this company was with Barbara on the phone to inquire about getting a seat belt repaired for my daughter’s car seat which I needed the very next day. She was extremely pleasant to talk to and very nice. She informed me they were pretty busy and booked up for a while but she completely understood my situation and talked to the mechanics to see if they could do anything.
Knowing my situation, without hesitation, they told me to bring it in to see what they could do.
Once I was there Jonathan the technician came out to see if he could quickly fix the seat belt. Unfortunately it needed to be replaced and was not repairable. I agreed to the diagnostic fee for their time to remove the back panel and get a better look.
Fino the shop manager was upfront and honest about what needed to be done and did everything he could to get me going for the cheapest price. After trying, he informed me he would need to order a new seat belt and to come in the next day so they could install it and I could get all my kids car seats in safely. Mind you they were still booked and very busy but willing to put the time in to help me. I agreed and they ordered the part and installed it the next day for a very reasonable price. Most parts I would go to a pull-a-part. But when it comes to my kids safety I will pay extra to ensure it is done correctly.
I HIGHLY recommend this company for any repairs you may need. Honest, fast, professional and they keep you updated along the way. Barbara, Johnathan and Fino, I can’t thank you all enough! Will definitely be coming back for any future repairs I may need.
