5 /5 Chantel. Bendolph.: I’ve been a patient at Baptist Primary Care – University S. for almost three decades, and it’s hard to express how bittersweet it is to move on. This place has been like a second home to me, and I’ve grown close to so many wonderful people here. Writing this review makes my heart heavy, but I feel compelled to share my experience with Michelle Peeples, the new office manager.
From the moment we spoke, Michelle’s professionalism and genuine care shone through. I had to let her know that my time at this location was coming to an end, which was incredibly difficult for me. She actively listened to my concerns, reassured me, and helped me navigate the transition. Not only did she assist me in finding a new doctor that would be a good fit, but she made me feel supported throughout the entire process.
If you’re reading this, know that I’m truly sad to leave this incredible place that’s been a part of my life for so long. Thank you, Michelle, for being so understanding and helpful during this transition. You’re a valuable addition to the team, and I’ll miss everyone dearly!
Thank you, Baptist Primary Care University Blvd S., for being a part of my journey!