1 /5 Dennis Powell: I called on 3/6 and made an appointment to see Asharie Campbell and to get my teeth cleaned. My appointment was for 4/10 at 10:30.
I arrived on 4/10 about 10:10 knowing I needed to do some paper work as this was my first visit. I was told to sit down and they would call me in a few minutes. I took a chair and waited for about 10 min. The waiting room was empty except for me. I went back up to the desk and asked if there was some paper work I needed to complete. The young lady said she thought my paper work was complete. I told her no this was my first visit. She checked her computer and said she did not see an appointment for me today. Then she asked me for my name.......
First story----How could she know I did not have an appointment without knowing my name.....
She then asked me for my appointment card. Again I told her I called them....
Second story-----She told me they had called and texted me on 4/4 cancelling my appointment due to the hygienist needing emergency surgery. I checked my phone, no calls/voice messages or texts from them.
I do have a question though-How did the hygienist know she was having emergency surgery 6 days ahead of the surgery?
There was no apology or let us reschedule all she said was they could still see me but I could not get my teeth cleaned.
I left. The reason was because of the stories I was being told one after another to cover the first one up.