1 /5 Trinity Roberts: I’ve brought my granny here 3 times now because she needs new glasses. She’s been seen twice, each time we had to wait 3+ hours after her appointment time (which we’ve always been 15+ minutes early for). We waited 2 hours after her appointment time today before asking what was taking so long, the receptionist told us “there are still people who had appointments at 9 that haven’t been seen” it was 11:45 at that time. Idk if they’re just ver booking patients or if the doctors are just impossible to keep on track. I understand emergencies but waiting HOURS when you have an appointment is crazy to me. My granny never even got a new prescription for glasses after two appointments so every trip we made up there was wasted.