3 /5 Alison Dixon: Update: The nurse Patty (who is always great, too) called me and confirmed it had been resent. Hopefully the drug store will fill it timely.
Ill start by saying Terri, the NP is great. The issue here is that they overload her so badly that she cannot do the parts of the practice that dont involve seeing patients, like refilling meds. My husband is out of an important med and we started a week ago trying to refill it because its also one thats hard to get. Apparently, the "Escript" was sent by her 11/27, but "failed". No one followed up, so here we are on 12/3 and fighting to get her to resend. Front office rep got snarky because I was pushing to get it done! Really? She
basically told me that it would be done "when shes finished seeing patients" today! Id really like
the owner of this practice to call me. If it werent for Terri, wed leave!