5 /5 Kylie Polchynsky: AMAZING experience. I was a new patient and was treated with the most incredible care. From the initial phone call with April, I was immediately put at ease. Kate was fantastic with following up on my insurance. The efficiency, teamwork and amazing attention to detail resulted in an extremely pleasant and smooth check in process at my first visit. When I first arrived, I was greeted warmly by Kate and April. They are such a joy and a great example of great patient concierge care. I was immediately taken back by the hygienist, Temis, where I received probably the best cleaning I’ve had in my life. Temis has wonderful bedside manner. She’s extremely educated in oral health and did an excellent job with educating me. I learned a lot from her during my time with her. She’s engaging and truly passionate about her patients.
Magali, the dental assistant was a gem as well. She was personable, friendly and knowledgeable at her profession. I felt very comfortable and at ease.
Dr Christy was fantastic. You can see how much he cares for his patients within seconds. He is honest, extremely knowledgeable and a great educator on oral health. He explained the treatment needed in great detail and took the time to ensure that I fully understood what was needed. His bed side manner was excellent, his friendly personality immediately put me at ease and I am fully confident and comfortable in his care.
April was thorough and efficient with reviewing and explaining my treatment plan estimated out of pocket and estimated insurance payment. She ensured I fully understood which provided me with great financial clarity.
Kate was very thorough and pleasant at checkout and ensured I had all the info I needed for my next appointments.
The office was beautiful, extremely clean and well kept. You can really see how much of a great job they do here with providing excellent care in a state of the art office.
Overall, I am extremely lucky to have found this office. Although I work in the dental field, I am still a nervous patient. However, after my first visit today I am excited for my upcoming appointments. I was truly amazed by the efficiency of the team. This is the office to go to for your dental needs. :)