5 /5 Robert K: Came here because my mechanic in Riverview wasnt certain what was causing the issues I was having with my Volkswagen Tiguan. Their concern was "running up" a bill replacing parts in hopes to "fix" my SUV only to find that the fix was not the problem. As such they referred me to Sparks.
After being quoted a diagnostic fee and told Id hear back from them within 24 hrs, I patiently but nervously waited to hear back. My mechanic advised me that their findings may not be what I wanted to hear but he was completely confident that the diagnosis would be correct.
Sure as promised, I heard back the next morning and was told they found the issue and were very confident the techs diagnosis was correct and would resolve my issues.
I authorized the repairs, had the work done and now, 2 months later, I can confidently say the issue has been completely resolved! The problem I was having (involved an electrical issue) was causing my Tiguan to go into limp mode and/or sporadically run like crap. The problem? Part of the wiring harness (the sub-harness) leading to one of the fuel injectors was bad and needed to be replaced.
Since the repair we complete, Ive even noticed an improvement in the MPG calculation. Like a 7% improvement! My Tiguan is running absolutely perfect now. Crazy noticeable difference. Completely resolved! Gone! Hasnt happened not one more time.
So, if youre looking at using Sparks based on a referral you should trust that referral. I live 1 hour away and probably passed dozens of mechanics on the way to get to Sparks. Bottom line is MY MECHANIC referred me there. And to me, that says something. Couldnt have hoped for better results.
The cost was very reasonable. The shop was spotless and every person I encountered was clearly knowledgeable, competent and respectful. If I didnt live an hour away, Id have a new mechanic for sure! But Im very satisfied with the mechanic I use in Riverview. If not for them, I never would have found Sparks!
