UF Health Community and Family Medicine - Jacksonville - Jacksonville (FL)

5 /5 Tina Sines: We received really good service my autistic son with diabetes was mellow and the staff was nice and friendly. Even though we was there awhile my son only asked one time, but no hurry. The doctor was very thorough with explaining his knot under his skin and what the options going forward. Even printed off instructions on the what-if insurance does not pay then you can get this and it will work not too expensive. I then informed her about him being pre-diabetic just one dose more and he will be on insulin. I went on telling her about his feet callousing and rough, dry looking she listened and got us the information to go to someone they trust to do his feet. She also gave me a name of some cream Urea on amazon I know it works because I used it before on my feet because it was rough that you could start a fire it was so dry. Diabetes is no joke.

5 /5 Jacob Kizer: I was taken care of here when I had my motorcycle accident a few years ago and they did a wonderful job. My wife recently had surgery here and it was also a good experience.

1 /5 Terrilynn Melton: If I could give zero stars I would. Will never be returning and wouldn’t recommend this place to anyone. Karen was rude and unprofessional any time that I was forced to make an appt with her, as she seems to be the only one in office who always had openings, and I see why. She failed to read up on any of my medical history and was unprepared for our appointment. Had no idea what she was doing, kept leaving the room to “ask the doctor”, and ended up just canceling my appointment and forcing me to leave the office. Entire office is unprofessional and doesn’t seem very sanitary from my experience. I only saw my PCP twice, then was only ever seen by various APRNs because actual doctors are always booked months out. Some of the APRNs over the years were fantastic but they all unfortunately left this practice, and I can see why. I once waited over an hour and never even got called back for an appt the ER scheduled with my PCP as a mandatory follow-up. I asked what was taking so long and front desk had to reschedule me for another day (they forgot me despite having checked me in and charging my copay).

5 /5 Les Dickson: Dr. Derek Flack saw my 45 year old daughter today. She had a systemic stroke 4 months ago and has a long road to recovery. This was the best doctor visit I have ever experienced. Dr. Flack was not in a hurry, spent at least 30 minutes with us explaining everything and asking us for any questions. I could not have been pleased more, and very happy to have him as our doctor! Les Dickson

1 /5 Briana Groover: Would not go here if you’re having a baby!!! The obgyn here are beyond unprofessional! Not only have that acted uneducated in telling my sister not to stand in front of the microwave while pregnant….she has not had an ultrasound in TWELVE weeks because they have repeatedly “forgot” to put it in for an ultrasound. She will now not have a chance for an ultrasound until she is 35 weeks! This is so concerning as she is a first time mother. She doesn’t yet know if her daughter is in the correct position or too big or anything because everyone just “forgot” to do their job. I am not one to leave reviews like this but good lord an ultrasound takes a few minutes and a few seconds to write in a chart and it’s literally their job! Absolutely shameful!