The Best 7 MEDICAL SERVICES near Crestview, FL (Part 2)

Paige Woody I am in awe of the exceptional care provided by Dr. Mendez. His unwavering attention to detail and compassionate bedside manner have been a constant source of comfort during my medical journey. His nurse is a ray of sunshine, always going above and beyond to ensure my needs are met. Together, they have successfully addressed my health concerns and inspired me to prioritize my well-being. Dr. Mendez is a shining example of the kind of medical professional we should all strive to be. Thank you Doc and Please never retire

Brandi M Horrible horrible experience both as a primary care patient and at the urgent care. With doctors refusing to do tests I asked for, laughing in my face when I asked questions, raising their voice at me multiple times, completely dismissing my concerns, and "giving up" and telling me to come back in 6 months to see if I "got better" and then sending a letter in the mail saying if I couldnt make my appointments(the 6 month appt I didnt ask for) they were going to ban me from the practice. This is after I paid THOUSANDS of dollars out of my own pocket and they collected money from my insurance as well. Do NOT recommend at all.

Barbara Hunter Showed up 6 minutes before appointment time. Rude receptionist told me I was supposed to be there 30 minutes early to do any paperwork. This was not mentioned in the phone reminder or the e-mail message. I still had the proof on my phone. Regardless, she told me if I could not complete the paperwork by the time of my appointment, I would have to reschedule. In my 26 years of nursing, I have NEVER heard of such a thing. She insisted that I had to complete several pages of questions as if I were a new patient, simply because I hadnt been seen in the past year. I assured her there were no changes in my meds, diagnoses, address, allergies, etc. No matter. Of course, I was not able to finish the paperwork in 6 minutes, despite my best effort. She called me to the window and informed me that I had to reschedule. She never, not once, asked me why I was there in the first place. Fact was, I had a serious fall at home that resulted in an ER visit for an eye/facial injury and had torn my bicep tendon. All I needed that day was an Orthopedic referral. I had copies of the ER visit and the MRI. Didnt matter. Appointment didnt happen. No disrespect to Dr. Whitfield, she is great, however, her front office staff is anything but. I would not recommend this practice.

Celeste Cohen I am VERY disappointed and upset about an incident that happened to me yesterday. Jennifer has me on 14 pills a couple of pills were added. Yesterday I took my new dosage and had the most horrifying reaction. I stopped in to see her so I could discuss what happened and hoped she could look at all my pills and tell me what went wrong and she refused to see me. I sat in the lobby for 3.5 hours only to get up and walk out. I will find a new doctor. Dont be a doctor that tells you, you HAVE TO TAKE YOUR PILLS its important bla bla bla then something goes wrong with the pills YOU prescribed then refuse to see me. Yeah Im pissed.

Zach Manger Waited 4 months for an appointment. When I called to set up the appointment I told them that ALL I needed was an Ocrevus infusion for my Multiple Sclerosis. I was worried about having a relapse because I just moved here and I was late for my infusion by a couple of months.This is a drug that only neurologists can prescribe and I’m fairly confident that everyone in the world EXCEPT for Dr. Shijun has seen a commercial for this treatment on TV. My hopes were cut down when Dr. Shijun Said he has never heard of this medication nor did he know where to begin to try and get it for me…… The only upside to my appointment was that he didn’t charge me for the huge amount of wasted time. So sad and frustrated how is this even possible???????

Bill Sumner Ignore any negative comments. The VA sent me to him for injuries related to active duty injuries. This specialist has a job to do. He is professional and to the point. He is not a conversationalist, he is not your friend, he is your neurologist. I did not go see him to make a friendship, I went to find out what my medical issue is. Hes VERY thorough, if you have a question, ask it. He will answer, no one is perfect. The receptionist is very thorough, very attentive to follow ups. If she didnt think you understand, she will make sure you did. I strongly encourage anyone looking for a neurologist, give him a shot. Remember, your going for a medical diagnostic or treatment, not to make a friendship.

Lachelle Hill I am fairly new to this facility and working on creating a good relationship with my PCP and other staff. I rate them with 3 stars because I do feel there is room for improvement. I use the app quite a bit but have noticed errors in the information that has been uploaded as well as missing documents. Still, I appreciate that the staff is courteous and helpful. I have worked in a doctors office so I understand moving quickly to process one patient to the next... closer attention to detail will help to mitigate these concerns.

J Haynie Showed up early for my appointment, but not early enough. They rescheduled my first appointment for more than two months out. Im sure Ill find another doctor in that time. Your time obviously isnt as important as theirs. Its terrible to say this, but I think the VA is better...

Joe Sawvel My experience was lack of customer service, sort of like a DMV experience - especially the folks at the front desk - they sort of ignored me, and then acted inconvenienced by my presence. The experience is what I might expect from a government bread line, but not from a business with paying customers who can choose another facility if they choose. If you like a government breadline experience - please go here !

Amanda Dildy My 5 year old is super sick school crude I got there 30 minutes before closing not one person in the waiting room I told the front desk lady my son needed to be seen she then told me there was not any appointments. I told her we where a walk in she asked me 3 times whats insurance I had . It was hard to hear her over my son coughing so much I told her blue cross . She kept telling me no they could not see anyone then after I got aggravated with her she said let me check. She was gone not longer than half a minute and came back and said the doc has a full house ! WITH WHO LADY!!!! I know u want to go home at the end of the day lady but I have a small child that was sick and u are not closed or busy ! Thats unacceptable in my book!