5 /5 Jill Capobianco: I recently had the experience of taking my toddler to the childrens hospital for a necessary surgery, and I cannot say enough good things about the incredible staff we encountered. From the moment we arrived, we were greeted with warmth and kindness that immediately put both my son and me at ease.
Every member of the team, from the receptionists to the surgeon, demonstrated exceptional compassion and professionalism. They took the time to thoroughly explain the procedure, ensuring that I felt informed and comfortable every step of the way. Its clear that they genuinely care about their patients and their families, which made a huge difference in this stressful situation.
They made my toddler feel comfortable and safe, using gentle language, engaging him with, and taking time to answer his curious little questions. Their dedication to providing a child-friendly environment was evident and greatly appreciated.
The surgery itself went smoothly and was completed much faster than I had anticipated. I was so relieved to hear everything went perfectly! After the procedure, the staff was thorough in explaining the aftercare process, addressing all my concerns about what to expect in the days and weeks ahead. Their comprehensive guidance made it much easier to navigate the recovery period.
Overall, I am incredibly grateful for the exceptional care my son received at the childrens hospital. The kindness, thoroughness, and expertise of the entire staff made a challenging experience much more manageable, and I felt truly supported throughout the entire journey and with each visit.
