Hughs Riverside Automotive - Jacksonville (FL)

5 /5 Kayla Shelley: My boyfriend and I brought our cars here for servicing before our cross-country move, and the experience was fantastic. Eric was amazing—kind, knowledgeable, and incredibly helpful in answering all our questions. We feel much more confident hitting the road knowing our cars were in great hands. Highly recommend

5 /5 Di S.: From out of state when my AC unit got stuck on heat. Full blast blowing 84° in 96° weather. So miserable! Eric kindly worked me in and quickly repaired the problem for 1/3 what the dealership quoted me. Johnny drove me to a nearby restaurant while I waited, then picked me up after. He even found an awesome local radio station for my vehicle. I was an out of town stranger and these men treated me like I was a good friend. Took exceptional care of me and my vehicle! I cannot recommend highly enough.

2 /5 Dylan Byrnes: I really wanted this to be my local repair shop. Unfortunately Hugh’s has the best problem a shop can have, too many clients. I made the mistake of attempting to bring in a $10 coolant bleeder to be replaced while I was having some engine issues. I could tell they were annoyed I bought the part myself and didn’t want to deal with me if it had issues down the road, which is understandable. My main issue was when I received the estimate to fix my Q60 issue idling. They quoted me $1900 to replace six injectors, install my provided coolant bleeder, and flush the coolant.The quote had 6 injectors at $160 a piece. A whole set of six on any reputable parts site is only $300. Either they can’t get reasonable parts, which I highly doubt given their workload. Or they decided I wasn’t worth dealing with and they were going to rip me off or get me to leave. Paid a $220 diag fee which included $20 of shop supplies, which I found odd for what was done. I had my car fixed myself in less than an hour with a single $50 OEM Hitachi injector. Including their overpriced diag I spent $280 to fix what they quoted me $1900. I have a good friend that’s used them for years and their prices are fair when I’ve seen his invoices. These guys are clearly good, just hope they like you or they’ll have no qualms about ripping you off. I’ll keep going to my trusted mechanic on the other side of town, worth the drive for honesty.

5 /5 Christina Clancy: I highly recommend this shop!! Eric was very friendly, professional, and honest!! This will be my go to from now on.. if i could give more stars I would!! If you are looking for honest, fast, and affordable prices along with amazing work this is your shop!!

5 /5 Shawn Coneita: The shop is one of the best Ive ever been around Ive always done for 45 years my own mechanic work 98% of the time I had an issue with a sensor ended up being fuel pump related talked to gentleman at this facility he said we could do just it with no problem but I mentioned about it being the age on it that we should do the whole thing and he agreed he went ahead and got me a quote I was absolutely surprised I had called around same as him I got a price that was ridiculous and he told the person that and he called around and got me a better price told me I didnt need to have work done on some other thing I was thinking I did very honest straightforward will do you the best that anybody in town will if I have to have any other work done this is where I will have it done thank you for being