Santé Plus Medical Center | Naples | Florida Blue Doctor - Naples (FL)

5 /5 My Jsph: I have to say, this office Naples and Sante Plus people are very nice. I was there on September 27th for the very first time. I saw the big manager, amazing since of humor, what a pleasant lady driving from Palm Beach county to serve the patients thatssomething. I think thats very, very nice it shows that she cares for the patients. I will definitely refer them to my friends and family. Keep up the good work Sante!

4 /5 Sheila Maitlen-Godffrey: With regards to protocols and procedures set up by our medical system, there are many hoops to jump through to get the services needed for our best care, which can be very trying at times. With that said, it is nice to have a kind staff willing to do what it takes to get that done. Yve (front office) and Solitaire (OM) have bent over backward to get this done for me. They are compassionate and considerate of my needs and a joy to work with. Thank you ladies for your great communication and innerstanding with what you do. Im giving this post a 4 because the company for this practice could do better at refining their systems to make it more efficient and turnkey for the patient as well as the staff. I am giving Yve and Solitaire a 5 Star for their great communication, kindness and efforts to get the job done!

1 /5 Hector Sanabria: Very unprofessional staff. Had an appointment and was told to sign in on pad. Waited an hour and everyone after me was called. Went to ask about my appointment time and I was told that I never signed in when I did. Staff is always loud and just making jokes while working. I mean if they are working. If you are looking for a doctor this is not the place. Every Santeplus medical center is the same no matter where you go. Will be looking for another provider ASAP. If I could give zero stars I would.

1 /5 Christine: Called to see if I could see their endocrinologist. I spoke with a representative who said I needed to see their primary physician (despite me saying I have a PCP already and I have a PPO insurance plan). Due to their protocol, I just went ahead and made an appointment to see their primary doctor. I verified appt time, date, and address prior. Got to the location and was told there was no record of the appointment request. Then was told that I didnt need to see their primary doctor as I already had one. I asked the receptionist how far out the endocrinologist was booked and told me she would call me back with that answer. Never received a call back. There were only two patients in the waiting room so they were not "slammed." Very disappointed with the experience. They need a good office manager to make sure things are running properly.

1 /5 Tyrone (Malwareshark): I want to share my experience with Sante Plus Medical Center, and its not a positive one. It feels like they dont respect the military at all, and every office Ive been to is a mess. The staff seems unorganized, and no one really knows whats going on. Its just chaos. Honestly, do yourself a favor and avoid this place!