5 /5 Ang Medich: UPDATE: took it from 3 stars to 5 stars. Car broke down 4 months after being here and the issues were the repairs weren’t done properly. However they made it right for no cost, and paid for us to be towed to their shop. Again everyone who works there was friendly and helpful and this got done very quickly again. When it’s all said and done I 100% would bring my car here again. It’s clear that my negative experience is not the usual for them, nobody’s perfect.
Took my car in a few months ago that hadn’t been driven in a year after it broke down, so I expected a large bill. That’s not the issue.
We asked for an ALL OVER inspection, and told them the couple things we knew were wrong. They were very friendly and got my car done extremely fast. However, I picked up my car and immediately pulling out of their parking lot a coolant line exploded (the one that was exploded when I brought it in he said was dry rotted, so why wouldn’t you check the other one??), and my brakes were soft and had no fluid even though we asked them to check and top off all fluids. Bring the car right back, and the mechanic told us he didn’t test drive our car so he didn’t know it would break down again. The car didn’t have plates, but a quick loop around their parking lot would’ve shown it wasn’t fixed and was very unsafe. Then we were told they ONLY inspected the parts that WE knew were broken. They did fix it again by the next day for no charge which was nice. But my horn still does not work and my exhaust that was partially replaced and fixed still sounds terrible. The lady working at the desk was very kind and helpful, they did fast work but the work was not what it should have been for almost $2000.
