Cheryl Witt Guy in charge is bossy. I came with friends for the sole purpose of a relaxing foot soak and massage as we had been on our feet for hours. There were three of us, but only two available attendants. It was a cold and rainy day he refused to let me soak my feel while I waited for him to finish. Finally my friend convinced him and I was able to enjoy a few minutes of bubbles. He massaged my left foot really well and when he shortchanged the right one I asked for a little more. NO! After that I gave up.
1 /5
Mrs. Baby K Ok!!!! I love this place but, they give you the prices that they want to charge you. EDITED: 02/12/2025 Well, the young guy gives all the prices. Its mother, father, and son. My nails are usually 65 and pedicure 35 ok...... So, my daughter and I went recently and he did white powder on my nails ( when I asked for white gel nail polish) and pink powder on my daughter ( when she only wanted French tip) we kept getting a no it wont look right or last long ( when I get gel nail polish all the time and it lasts just like it always does) so now I know why he did that ( MORE MONEY!!! Because he said something about the bills at the salon. Ok ... Moving along, I said how much for my pedicure ( just to see what he would say because its usually $35.00) he said, $45.00 I said no, regular polish, he said no only gel. I said do you have regular polish for toes anymore??!! He said no!!! JUST LIED TO MY FACE! I said well, no thank you!!! SO TODAY, I WENT ELSEWHERE TO GET MY PEDICURE ONLY $30.00 AND IT WAS A MAGICAL EXPERIENCE!!! I LOVE IT!!! I WILL NOT BE COMING BACK HERE BUT I WILL BE GOING BACK TO THE ONE I WENT TO TODAY.... WAY!! CHEAPER AND NOT TRYING TO GET MONEY OUT OF YOU!!!
1 /5
Ms. Tinson I visited Hawaiian Nails with a friend who has been going there for a while, expecting a quality experience. Initially, everything seemed fine as only three people were working: the mother, the husband, and the son. The mother was welcoming, which gave me hope, and I picked out the colors for my manicure and pedicure. The older lady did my manicure, and I was satisfied with her work.
However, when it came to my pedicure, I immediately noticed that the older gentleman who was assigned to it was rushing through the process. I attempted to guide him on my preferences, but he ignored my requests completely. When I told him I was displeased with the way he was doing the pedicure, I asked the woman who did my manicure if she could take over my pedicure. She spoke to the son, who then asked me if I didn’t like it. I said no which noticeably upset the older man at which point, disrespectfully yanked the plastic protective cover out of the water and then told me to leave.
The son, seemingly the only one who could understand my concerns, informed me that the older gentleman was the only person who performed pedicures. Throughout this ordeal, the rudeness of the older man was shocking. I’ve rarely experienced such poor service—especially considering that I view pedicures as a special treat that I seldom indulge in. I take great care of my feet and budget for these moments of pampering. Being told to leave was entirely unacceptable and disheartening. My expectations were not unreasonable; I simply sought a basic level of courtesy and service. Customer service is immensely important to me, and I will not tolerate disrespectful treatment when spending my hard-earned money.
1 /5