Best 15 MD and Hospital near Key West, FL (Part 4)

Amanda Lopez Its funny how you treat locals or customers for that matter, your front staff called my daughter badgering her because she wouldnt change her appointment time that was already established for Personal reasons, and just now the manager called my daughter to yell at her to take down her review or she would be cancelling her appointment. As someone who has worked in a surgery center this type of treatment is egregious and disgusting please do better with your patients and members of this community, someone at management level should be better understanding at customer service and patient need. Thankfully the doctors treating her are amazing but should take note how this type of treatment reflects on their business, Hopefully the future of this center will be better staffed with quality management in the future.

Whadda Yaknow Just want to thank all my nurses and doctors. Stephanie and the anesthesiologist were beyond spectacular. All other nurses kind and take good care of you. Wish I remember your names. Thank you all

Cooljohn w ⭐⭐⭐⭐⭐ Candy is the best! Super gentle, thorough, and friendly. My teeth feel amazing after my cleaning. Highly recommend her!

Tim Fedlam NP Mary Turner is one of my favorites. Shes knowledgeable, thorough and great at her job. The rest of the staff is very friendly and helpful as well. Great primary care facility.

Magan B If I could give a 0 score I would!! I am completely dissatisfied and disappointed in the care I received.. heather the practitioner lied on my visit summary, did not care about her patients! I miss Terri gross! She was absolutely the best. Heather needs to go back to school and learn how to do patient care

jamleck dorlean I want to leave a heartfelt review for a Haitian lady working at Womankind in Key West. I remember when we went to that hospital because my wife was having a serious problem with her uterus—something beyond what we could afford. This woman referred us to The Good Health Clinic and handled everything for us. After all the tests, The Good Health Clinic discovered that my wife had cancer. They took care of everything from A to Z. I want to say thank you to this amazing woman and to The Good Health Clinic for the incredible work youre doing in the world.

Robin Nilsson cannot say enough wonderful things about Dr. Sharon Ward - from the moment I stepped into the office, I could feel the care and compassion that radiates from her and her team. Dr. Sharon is not only an incredibly skilled and knowledgeable OB/GYN but also someone who truly cares about her patients and the community she serves. Her professionalism and attention to detail are unmatched, and she always takes the time to listen and address any questions or concerns. She makes you feel seen, heard, and valued, which is rare and so appreciated. Beyond her expertise, Dr. Sharon is family-oriented and has a warm, welcoming demeanor that immediately puts you at ease.

Sugarloaf Sanctuary No test results after 1 month , no one answers the phone. Poor office help. Its been a month since my test, i never received a phone call regarding the results or the card i filled out to send if everything id ok. I tried to call several dozen times, but no one answered the phone. Also, Its baffling how customers or staff dont wear masks when entering a doctors office. I can understand people not caring about their own health thats apparent looking around the US, but not caring about others, especially when theyre there to help folks, is rude and insulting. If its a right vs. left thing, then they are purely ignorant.

Karla G. A heartfelt thank you to Stacy and Kelly for their exceptional assistance and dedication. I also appreciate Dr. MLKVY, Dr. Hatch, and Sheryl, RN for their outstanding care and commitment to our Veterans. Your hard work does not go unnoticed!

Brent `Burghy did a transfer from Wisconsin VA to here and my first visit was "FLAWLESS" wonderful staff and could not have asked for a better first visit. Thank you.

FurrySourceCode That doctor is garbage. Anyone claiming its his sense of humor is also garbage. He refuses to fill out things on the computer, claimed that a skin doctor "wouldnt care" after writing a "ref" that was just my name on a piece of paper and to add insult to injury said things about my family life that would have him counting his teeth to make sure he had them all if it was a normal person. He even came to work in his boxers after a back surgery. If he keeps it up one of these days his medical license is gonna be revoked like that other one who butchered my grandpas knee. That or he may end up like that doctor who had half an ear for a reason that used to work for depoo.

Jack DeVan I ended going to this office because they took my insurance and accepted walk-ins; bad decision. Walked out feeling like I paid for a bad joke. This doctor is down right condescending, rude, and has no business dealing with people; inappropriate all around. After blowing through some medical issues I wanted to discuss, the whole time answering with his short condescending answers, (and possibly wrong treatment; need to go see a competent dr) he proceeded to try to engage in a political conversation and give a history lesson w/ twisted facts, I told this man two times this conversation is making me uncomfortable and I didnt want to continue this and he continued..... his response was, "why do you feel threatened, Im not going to beat you up". There may be something wrong with this man!!! I never felt threatened by this man, just extremely disrespected and irritated. I went in to seek medical assistance and walked away sick at my soul. This man is beyond arrogant, has no social or medical courtesy, and should be looked into by the state medical board like the other reviews have suggested. (Read reviews before going and see where it appears they run out of room for his 1 star line, and many state they had to leave 1 star to leave a review as I did). I feel like i have definitely gotten better treatment and professional courtesy in my travels to third world countries and would suggest anybody seeking medical help to go elsewhere.

J V Been in the military for nearly a decade, and I’ve been to many healthcare facilities. This place is the worst one I’ve been to in my career. Low staffed, long wait times, and the staff that are there never answer the phones. If they do happen to answer, you’re put on hold for about half an hour as if they are extremely busy, but if you show up to the facility it’s a ghost town. If you need an appointment, prepare to wait at least 20+ days to be seen.

eMiLy MM Wright People at the Reception have no clue of their job - the nurse is always not available and never return a call after leaving your details. You can’t be seen immediately as you have to always wait to have an appointment 5-15days - a uniformed staff at the reception wears her “newly rebonded” hair touching the collars of her uniform which is a BIG NO NO to any military personnel whether you are enlisted or ranking officer.

Eric Barenz I made Keys Medical Group, Dr Dell’Api in Big Pine my primary care physician after I moved to Big Pine last year. It made sense because his office is 0.2 miles from my home. I really like Dr Dell’Api, but I’ve only been able to see Dr Dell’Api once. Three times I’ve had to drive 27 miles(54 miles round trip)to Key West and I have seen a different doctor each time or wait over a month for an appointment in Big Pine. Yesterday(12/2/24) scheduled an appointment online for today(12/3/24) at 2:45pm. I fought traffic and drove to Key West just to be told the appointment I scheduled for today was unavailable and the next available appointment is tomorrow(12/4/24) at 2pm. I was told they have been trying to contact me to inform me of the cancellation and need to reschedule. I have one missed call from Keys Medical Group and it was today at 2:45! I don’t have a choice but to fight traffic again tomorrow and waste fuel driving 54 miles. I moved to Key West in 2009 and I love living in the lower keys except for the lack of good medical care. I have to drive to Ft Lauderdale every 28 days to see my pain management doctor because there are no pain management physicians in the keys. I see there are more negative reviews for Keys Medical Group than positive and most related to scheduling. If this was Miami, Orlando, or St Petersburg this practice would either have to correct their issues or close up. Living at the end of the world’s longest dead end road and not having enough medical care facilities allows them to continue their subpar treatment of their paying patients.

teri g Sandra Shue, APRN-BC, is quite possibly the kindest and most caring medical professional I have ever dealt with. She treated my eye problem efficiently and well, but it is her empathy about what I was going through that makes her truly exceptional. Thank you, Nurse Shue.

Erin Ford Although I waited six weeks to see Dr. Santiago for the first time I am so grateful that I did. Naomi Andrews was amazing, I’d never want anyone but her to deliver my child. She was comforting, calming, professional, and informative in every step.

Robert Cabrera Horrible service. Save yourself time and a headache and find another office so many better options with staff who actually care

Zoe Hawkins-Wells A family member was in there recently and it is PURE HELL. Its hard to imagine theyre trying to help given the prison like set up they have. It strips you of your humanity. There was no toilet paper, no towels, no blankets. He suffered horribly. Freezing, horrible food, nothing to wipe yourself. Avoid at all costs.

Maxwell Watson Thanks for helping me become a better person all those years ago.

Tabatha Williams The absolute worst experience I have ever had in the emergency room in my life! He is short fuse ready to blow at any second. He will yell in your face all because you ask him why???? This man does not deserve to work with people at all. he has lost any credibility to me, completely inappropriate, and negligent. Beware of this doctor.